Typinghelper

Privacy Policy

At Typinghelper.io, your privacy is our priority.

Last updated: April 12, 2025

Typinghelper.io ("Typinghelper.io", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our website, browser extensions, and related services (collectively, the "Service").

Information We Collect

We collect information in the following circumstances:

  • Account informationName, email address, and workspace preferences during signup.
  • Workspace & billing dataSubscription selections, contact details, and transaction history.
  • Usage dataShortcut creation events, usage frequency, and feature interactions.
  • Technical dataBrowser type, OS, language, extension version, and diagnostic logs.
  • Stored contentTemplates, snippets, and shortcuts you choose to store.
  • CookiesLocal storage used to keep you signed in and remember preferences.

How We Use Your Information

We use collected information to:

Deliver, maintain, and customize the Service
Process payments and billing communications
Provide technical support and respond to inquiries
Monitor reliability and enhance security
Analyze feature adoption and improve experience
Send product updates and announcements
Comply with legal obligations and prevent misuse

Legal Bases & Rights

If you are located in the EEA, UK, or Switzerland, we rely on Contract, Legitimate interests, Consent, and Legal obligation.

You have the right to access, correct, delete, or export your personal information. You can manage many settings directly in your account or contact us to make a request.

Email SupportVisit Contact Page

Data Retention

We keep your information only for as long as necessary. Account data is kept for the life of your account, billing records for tax laws (typically 7 years), and diagnostic logs for up to 18 months.

Data Sharing

We do not sell your personal information. We share data only with service providers (hosting, payments), team collaborators, for legal compliance, or in business transfers.

Security

We implement encryption in transit, strict access controls, and secure development practices. While no service is 100% secure, we constantly update our safeguards.

Children's Privacy

Our service is not directed to children under 16. If we learn we have collected such info, we will promptly delete it.

Questions about this policy? Email hello@typinghelper.io